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ESAM 3200.S - No coffee comes out - goes to hot water spout instead

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Hi all,

(sorry for English - my German is not as good)

our ESAM 3200.S developed a problem and now does not make any coffee.

At first, a few days ago, it started dripping coffee very slowly and it took a very long time to produce.

Now, it's stopped making any coffee at all and instead all the water that was supposed to go to the coffee drip, comes out of the hot water spout instead. Same thing happens at preheat and at shutdown.

I've opened the machine and tried to see if there's any blockage but there was nothing obvious.

I did the decalcification routine as well, but it did not work either.

Can someone please help?

Email works as well - lefteris1 (at) yahoo (dot) com.

Thank you so very much!

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